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  1. Compatibility

    It should work on all Shopify shops.

  2. Plugin Installation

    4.1. If you don't have an account with eKomi, please register with us from https://store.ekomiapps.de/en/register or contact us at support@ekomi-group.com
    4.2. Installation guides

    1. Manual Installation

      1. Delete To install this app "Netcomm Widget" from the Shopify admin back-end.
      2. Go to https://plugins-dashboard.ekomiapps.de/shopify/netcom/proceed
        Image Removed
        Enter your store URL i.e. https://{store-name}.myshopify.comAsk admin to provide installation link or request them to add into the store.
      3. Execute your installation URL and click on Install. You will be redirected to your store’s admin view for app installation.

      4. See step b. App Installation.
    2. App Installation
      1. Log in to Shopify Store Admin with your Shopify credentials:



      2. Click on Install unlisted app



      3. After Installation, "Netcomm Widget" will be listed under Apps


      4. Then following screen should be shown after app installation.




        • Member Of Netcomm
          Yes / No option respectively showing the Netcomm widget seal on front-end accordingly. If yes then it's important to provide netcomID.
        • Member Of eKomi
          Yes / No option, if Yes then need to provide ShopID and Interface password to proceed.

        Scenario:

        Case#1:
        Install the Shopify App
        Is Netcomm member: Yes
        Get input of netcomID as alphanumeric field.
        Is eKomi member : No
        Click Save button.
        In that case we shows a dedicated widget to client in front-end store, which shows the simple seal.

        Case#2:
        Is Netcomm member: Yes
        Get input of netcomID as alphanumeric field.
        Is eKomi member : Yes
        Get input of shopID and InterfacePassword
        Click Save button
        In that case we just authenticate the credentials and create the widget seal runtime and shows the widget to client store successfully.

        Case#3:
        Is Netcomm member: No
        Is eKomi member : Yes
        Get input of shopID and InterfacePassword
        Click Save button
        In that case we just authenticate the credentials and create the widget seal runtime and shows the widget to client store successfully.

      1. Click on Remove Widget and in that case widget get removed from front-end store.
  3. 4.3. Plugin Installation Video

            https://faisal-coeus-solutions.tinytake.com/tt/NTQ3MDEyMV8xNzA5OTc4Ng


  4. Troubleshooting


    eKomi headquarters in Berlin is the best place to start if you need help with this plugin. There is a technical support team that will get you up and running quickly. Please contact them at support@ekomi-group.com

  5. Plugin Information

    Maintenance status: Minimally maintained
    Development Status: Stable
    Downloads: 1
    Last modified: 4th June 2021