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  1. Description
    eKomi App for BigCommerce allows you to integrate your BigCommerce shop 4 easily with the eKomi system. This allows you to collect verified reviews, display eKomi seal on your website and get your seller ratings on Google. This helps you increase your website's click-through rates, conversion rates and also, if you are running Google AdWord Campaigns, this helps in improving your Quality Score and hence your costs per click.

  2. Key Features

    • Collect order and product base Reviews
    • Publish reviews on search engines: Google, Bing, Yahoo!
    • Easy Integration with eKomi
    • Get Google Seller Ratings
    • Increase Click Through Rate by over 17%
    • Increase Conversion Rate
    • Collect Reviews
    • Publish reviews on search engines: Google, Bing, Yahoo!
    • Manage Reviews: our team of Customer Feedback Managers reviews each and every review for any terms which are not allowed and also put all negative reviews in moderation.
    • List of reviews with pagination and sorting options
    • Rating schema for google structured data
    • Multilingual

  3. Compatibility

    Compatible on all BigCommerce shops.

  4. Download Plugin


    Download from BigCommerce App Store

  5. Plugin Installation

    • Login to BigCommerce Admin Panel.

       

    • Go to Apps



    • Go to Marketplace & search for “eKomi Feedback”

    • Click on Install button.




    • Confirm the installation.




    • Click on eKomi Feedback under Apps



    • You'll see App's Configuration Page


       
    • If you do not have an account with ekomi, please click on Register and create an account
    • If you already have an account then click on Login and you'll be redirected to App's Configuration page
      Note: Only users with BIGCOMMERCE (PD_BIGCOMMERCE) role will be able to access the plugin configuration page.



      • Enable / Disable Plugin
      • Select Mode. (for SMS, mobile number format should be according to E164)
      • Enable / Disable Product Reviews (If enabled, product attributes will also be sent to eKomi i.e.  product id, name, image, and URL)
      • Select Product Identifier (The unique ID you want to use as the product identifier)
      • Enter IDs / SKUs of the products you want to exclude from being exported to eKomi's system
      • Choose Order Statuses on which you want to send information to eKomi
      • Select Terms and conditions agree or dis-agree, data will export only if you are agree with our terms and conditions.

    • After saving the configuration, the order data will start getting exported to eKomi upon changing its status to any of the statuses selected in the plugin configuration

    • Copy the PRC Widget Code provided by eKomi support team and place it in your product page where you want to display the widget, the Widget will look like

  6. Troubleshooting

    eKomi headquarters in Berlin is the best place to start if you need help with this plugin. There are technical support team will get you up and running in time. Please contact at support@ekomi.de

  7. Plugin Information

    Maintenance status: Minimally maintained
    Development status: Stable
    Downloads: 22
    Last modified: 16 April 2021


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