Release 18.01.2019
Release date: .
Main Features released:
Cross-reference field added to Location creation: Main purpose is to enable clients (mostly insurance) to track their locations with their own reference number. We add a new field of information that helps us track the location/agent/agency by Cross- reference. This is also editable at any time from the location management panel.
- Previously: Username was the cross-reference, which causes lots of issues because of duplicated usernames, changes could not be done to the cross-reference neither username....
- Currently: We can add extra information for client reference in bulk and manual and editable at any time.
- Benefit: Locations are easily traceable and does not interfere with the username in connect.
Feedback Engagement App is added as advance on entries tab: It enables customers to start customer dialog as an advance feature - that we can enable/ disable for clients depending on their roles and packages.
- Previously: no option to start a customer dialog.
- Currently: Can open a customer dialog from the advance option in lite.
- Benefit: Customer dialog can be started.
Bulk Import/create organizations and locations in BULK: To be able to create multiple accounts and hierarchies from one upload, process and storage the fields. https://lite.ekomiapps.de/reseller/organizations/new
- Previously: No ability to import/create in bulk with cross-reference id field
- Currently: Ability to import and create in bulk accounts with cross-reference from all Master dashboard.
- Benefit: enable insurance master dashboard ( Axa, Allianz, VR network) to create and import in Bulk to lite with cross-reference. #
Others updates include
- Ability to create create organisation through deep link and API same as manually via UI. This is important for any partner integration.
- When a new account / organisation is added to eKomi, a default account (which can be called location, venue etc) is also added. This simplifies new account setup and will make it a lot easier for automated setup.
- We have added support for Google My Business API, to pull reviews rather than crawl them. This makes Google My Business reviews much quicker to handle than before.
- Now accounts can be searched on the basis of "cross-reference" ID as well. This allows all multi-tier setup to be able to better manage their accounts.